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Privacy Policy

This Privacy Policy describes the personal data collected and processed when the customer uses kcfrozenmeals.com.  This policy describes the types of personal data that we collect when you use the site and how your personal data is used, shared and protected.

Kcfrozenmeals.com may ask you for certain personal data when you make transactions to make purchases, contact us for inquiries, create an account, or interact with our site.

Information we (or third party partners on our behalf) may collect information that includes the ff:

  • Contact Details including Name, Billing Address, Delivery Address Phone, Number
  • Gender, Marital Status
  • Email address
  • Username, password
  • Payment or credit card information
  • Order details including personal preferences, wish lists
  • Feedback and Comments

When you use our website, depending on your settings we (or third party service providers on our behalf) may use cookies and small data text files or similar technologies to track transactions passed to our partners which they will use to bill us for the services that they have provided. Our third party partners may access your cookies and similar technologies or we may do so on their behalf.  We do not have control over how these use such cookies and similar technologies or the information derived from them.  Web browsers can be set to disable cookies.  However by doing so you may not be able to access the full functionality of the site completely.

We use the Customer Data for various legal purposes including:

  • Provide e-commerce services
  • Provide delivery services
  • Provide customer support
  • Complete payment processing
  • Marketing and analytical and statistical analysis to enhancement of your customer experience

We may also use your Personal Information, as may be legally necessary to comply with requirements of competent legal authorities, such as court orders to comply with a legal obligation, or to prevent imminent harm to public safety and security.

We may also outsource the processing of Customer Data to third parties, such as, but not limited to, payment gateways, anti-fraud systems, service providers, partners or other platform operators, to fulfil any of the above purposes. These third-parties will only be authorized to use Customer Data for such contracted purposes. They may have access to Customer Data for a limited time under reasonable contractual and technical safeguards to limit their use of such information. We may also enlist third-party marketing vendors to provide remarketing services.  These third parties will also be required to protect Customer Data in the same way that we do based on this Policy. We may transfer Personal Information about our Users in the event we sell, merge, or transfer all or a portion of our business or assets. Personal Information would remain subject to this Privacy Policy.

You can always opt not to disclose information to us. Please take note, however, that we require some information for you to engage in some activities and access certain features on the site. We will send you e-mails related to your transaction, which, however, you cannot opt out of. We may also send you e-mails in conjunction with our products and promotional offers.

We respect your privacy and take extra measures to protect the security of your Personal Information.  You may access and update your personal information on our site through your account which is password protected and encrypted. 

We actively strive to protect your privacy and personal information but no data transmission over the internet is 100% secure.  We cannot guaranty the complete security of information transmitted to and from our website.  We are not responsible for actions of other parties that may receive such information.  We are not responsible for information, content, application, product or service that we do not provide.  We however take actions to secure our website and prevent fraud and unauthorized transactions.

For questions you may contact us through the contact details provided in our site.